Where Do We Ship From?
For all the orders which placed from our website, we will ship them from China.

What is the Shipping Cost?
Free shipping for all orders shipped within the United States.

Where can we deliver the package to?

WearableMaster currently ships orders exclusively within the United States.

Total Delivery Time 

Total Delivery Time = Processing Time + Shipping Time(depending on your location)

Order Processing Time
All orders are processed within 2–3 business days (excluding weekends and holidays).

Shipping Time
Once your order has been shipped, delivery typically takes 7–10 business days, depending on the destination and carrier conditions.

Estimated Total Delivery Time
In total, customers can expect to receive their orders within approximately 9–13 business days from the date of purchase.

（Please note that delivery times are estimates and may vary due to factors such as customs clearance, carrier delays, or unforeseen circumstances.）

Warm Notice

  1. After your order is shipped, please keep the lines open and sign for it in time. If you do not receive the item within 30 days after shipment, please contact us by email : sales@wearablemaster.com as soon as possible. If you have any further questions, please feel free to contact our customer service via your order detail, thanks.
  2. We are not responsible for delays due to holidays or shipping peak seasons or other force majeure factors.
  3. Business days are defined as “Monday – Friday” and do not include holidays and weekends.

How to Track My Order?

We will update the tracking number of your order in our system within 24 hours after your order has been shipped, and you will also receive one email that contains the shipping information including shipping courier, tracking number, the item that shipped, shipping address.

You can track your parcel by following corresponding website:

17Track: https://www.17track.net/en

 

Taxes:

All product prices shown include applicable U.S. sales tax. Customers will not be charged additional tax at checkout.

Lost or Stolen Packages

WearableMaster is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at sales@wearablemaster.com

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time.  Please contact us immediately at sales@wearablemaster.com if you believe you have provided an incorrect shipping address. You need to offer us the order ID, the correct shipping address.

Peak Season Shipping Delay

We hope that you can receive your package earlier than anyone. But please understand that your parcel may be delayed due to holidays or some force majeure factors. If you encounter this issue, please contact us at sales@wearablemaster.com and we will communicate with the logistics courier in time to urge the delivery, and the customer needs to contact your local delivery company to get the latest news on the parcel.

Cancel Order

If you contact us promptly after purchase, we can cancel your order and refund your money.

If your payment is completed and the package is not shipped yet,We can cancel your order and refund your money.

If your package was shipped, we can not cancel your order. You need to refuse the package when it arrives in the destination.

 

For any questions about our shipping policy, please contact us by below contact information.

Email: sales@wearablemaster.com

Working Time: Monday to Friday from 9:00AM to 6:00PM UTC +8

Tel: (+86)18098958531